Delivery details

Welcome to Cut Right Fashion, where we are committed to delivering your product purchases in a timely and secure manner. Understanding our shipping policy will help ensure that your experience is as smooth and enjoyable as your new items. Here’s what you need to know about our delivery process.

Delivery charges

Our delivery pricing structure is clear and customer-friendly for all products, following DHL Express rules.

  • A standard delivery fee of $6.99 is charged for orders below $59.99.
  • We offer free delivery on orders that exceed $59.99 (inclusive), bringing even more value to your purchase.
  • Rest assured, we handle all tax fees, so there are no additional costs for you to consider.

Order updates

  • Our order processing deadline is 5 PM (CST), and processing time is 1–2 business days, Monday-Friday. 
  • Orders placed before the Friday cutoff are dispatched promptly; orders after the cutoff are processed the following business day, with adjustments made for holidays.
  • Delivery times start once your package is on its way, with packages typically shipped within 15 business days.

Expedited shipping

Standard delivery typically takes 3-12 business days. Should we fail to dispatch an order within 10 business days, or if a shipment takes longer than 30 natural days, we will issue a refund directly to your payment method and offer a $4 coupon to use on your subsequent purchase.

Delivery regions

Currently, we’re only shipping to the continental United States, and international shipping options are not available at this stage of our business. We will promptly communicate any updates to our delivery policy on our website.

Lost packages

We’re here to help if things don’t go as planned:

  • Verify your shipping address to prevent delivery errors.
  • Allow a grace period for packages marked as “Delivered” by mistake.
  • Contact us with your tracking number for assistance with any delivery issues.

Customer support

Your satisfaction is our priority:

  • For further assistance, our customer service team is just an email or phone call away.
  • Reach out to us at support@cutrightfashion.com for personalized support.